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The following page was printed from RemoteCentral.com:
User reviews for the Sony RM-VL900 from Sony Electronics. |
 | Ratings | Reviews | MSRP (USD) |
Average: 4.51/5.00 Median: 4.67/5.00 | 102 | $59 |
The Sony RM-VL900 is an economical all-button universal remote that can control up to 8 devices. It has multiple macros, full learning capability on every key, plus a great ergonomic design.
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Navigation: [ < Previous|Next > ] Now viewing user reviews page 8 of 15 for the Sony RM-VL900 remote.
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Written by Tom from CA. The reviewer has used this remote control for 1-3 months. |
Review 47 made on Friday February 22, 2002 at 9:39 PM. |
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Review: | I have a Yamaha RX-V992 receiver/amp wich came with a Yamaha RAV 130 remote control. The receiver is a high quality, main-stream product.
I bought an RM-VL900 based, in fact, on the offical and user reviews on this web site. It accepted all of my componets OK, until the V992. The was no "code" for this application, but that's OK. The VL900 accepted all the commands on a "learning" basis, EXCET FOR ALL OF THE COMPONENT INPUT CODES! I've spent over 3 hours working on it, and on the phone with Sony product support. The people at product support obviously knew nothing. All told, I called back 5 times trying to find a tech who knew something. All any of them could say was that if I'd followed the instructions, then their only answer was "Sony doesn't guarantee that all remote control functions can be learned by the VL900." I said I understood that, but the basic functions needed to work. They then said they did NOT agree with me that component input selection on an amp is a basis function! I asked then what good a macro remote is if it won't even "learn" the component input commands (even an a mainstream brand like Yamaha). They said that Sony only guarantees that their remotes, even the VL900, will only, for sure, operate vol +/-, mute, channel +/-, power on/off!
I asked what I should do, and they told me to buy a Yamaha remote. Horrible customer service/product support; and, while I guess the product has some good features, it certainly did not meet even my basic needs. |
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Navigation: [ < Previous|Next > ] Now viewing user reviews page 8 of 15 for the Sony RM-VL900 remote.
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